Terms and Conditions
These terms and conditions govern your use of Pokerstars Casino and the services provided through our online gaming platform. By registering an account and accessing our casino services, you agree to be bound by these terms and conditions in their entirety. Please read this document carefully before proceeding with registration or gameplay.
Account Registration and Eligibility
To register an account with Pokerstars Casino, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater. You are required to provide accurate, current, and complete information during the registration process. Each player is permitted only one account, and duplicate accounts may result in suspension or permanent closure of all associated accounts without prior notice.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Pokerstars Casino reserves the right to request verification documents at any time to confirm your identity, age, and payment method ownership. Failure to provide requested documentation within the specified timeframe may result in account suspension and withholding of funds.
Accounts registered by residents of jurisdictions where online gambling is prohibited will be closed immediately upon detection. You warrant that you are not accessing our services from a restricted territory and that you are in compliance with all applicable local laws regarding online gambling.
Deposits, Withdrawals and Payment Processing
All financial transactions at Pokerstars Casino are processed in accordance with our payment policies and applicable regulatory requirements. Minimum and maximum deposit and withdrawal limits apply and vary depending on your chosen payment method. The following table outlines standard transaction limits:
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Credit Card Deposit | £10 | £5,000 | Instant |
| Debit Card Deposit | £10 | £5,000 | Instant |
| E-wallet Deposit | £10 | £10,000 | Instant |
| Bank Transfer Deposit | £20 | £25,000 | 1-3 business days |
| E-wallet Withdrawal | £10 | £10,000 | 24-48 hours |
| Bank Transfer Withdrawal | £20 | £25,000 | 3-5 business days |
All deposits must be made using payment methods registered in your own name. Third-party payments are strictly prohibited and will result in the reversal of funds and potential account closure. Pokerstars Casino reserves the right to conduct security checks on all withdrawal requests and may request additional verification before processing payments.
Withdrawals must be made to the same payment method used for deposits wherever possible. In cases where this is not feasible, alternative withdrawal methods may be arranged at the discretion of our payments team. Bonus funds and associated winnings are subject to wagering requirements as specified in the relevant promotional terms and conditions.
Gameplay Rules and Responsible Gaming
All games at Pokerstars Casino operate using certified random number generator technology to ensure fair and unpredictable outcomes. Game rules, return to player percentages, and volatility ratings are available within each game’s information section. Players are expected to familiarise themselves with individual game rules before placing real money wagers.
Maximum bet limits apply when playing with bonus funds and vary depending on the promotional offer in use. Standard maximum bet restrictions are outlined below:
| Account Status | Maximum Bet per Spin | Maximum Bet per Line |
|---|---|---|
| Real Money Balance | No limit | No limit |
| Active Bonus | £5 | £1 |
| Free Spins | As specified | As specified |
Pokerstars Casino is committed to promoting responsible gaming practices. We provide tools including deposit limits, loss limits, session time limits, and self-exclusion options. Players may set these limits through their account settings at any time. Once implemented, cooling-off periods apply before limits can be increased or removed.
Any suspected fraudulent activity, collusion, or exploitation of game features will result in immediate account suspension and forfeiture of funds. Our security team conducts regular audits of gameplay patterns and reserves the right to void wagers and winnings where terms have been breached.
Bonuses and Promotional Terms
All bonuses and promotions offered by Pokerstars Casino are subject to specific terms and conditions that supplement these general casino terms and conditions. Bonus funds are separate from real money balances and are subject to wagering requirements before conversion to withdrawable funds. Unless otherwise stated, standard bonus wagering requirements are set at 35 times the bonus amount.
Contribution rates towards wagering requirements vary by game type as follows:
| Game Category | Wagering Contribution |
|---|---|
| Slots | 100% |
| Table Games | 10% |
| Video Poker | 10% |
| Live Casino Games | 10% |
| Progressive Jackpot Slots | 0% |
Bonus offers are available to eligible players only and may be restricted based on jurisdiction, payment method, or previous account activity. Only one bonus may be active on an account at any time unless explicitly stated otherwise. Pokerstars Casino reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
Bonus abuse, including but not limited to creating multiple accounts to claim repeated bonuses or irregular betting patterns designed solely to clear wagering requirements, will result in the cancellation of bonuses and potential account closure. All promotional decisions made by Pokerstars Casino management are final.
Intellectual Property and Service Availability
All content, software, graphics, and materials available on Pokerstars Casino are the property of the operator or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use our services for personal entertainment purposes only. Any commercial use, reproduction, or distribution of our content is strictly prohibited.
Pokerstars Casino operates under licences issued by relevant gaming authorities and complies with all applicable regulatory requirements. We reserve the right to suspend or terminate services at any time for maintenance, updates, or compliance purposes. While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our platform.
These terms and conditions may be updated periodically to reflect changes in regulatory requirements, operational procedures, or business practices. Continued use of Pokerstars Casino following any modifications constitutes acceptance of the revised terms. Players are responsible for regularly reviewing these terms and conditions to remain informed of any changes.